MedAdmin
78 Athalassa Avenue
2025 Strovolos, Nicosia, Cyprus
Phone: +357 22 684 293
Email: info@domain.com
Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between you and MedAdmin regarding the use of our medical office management services. By engaging our services, accessing our website, or entering into any service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these terms.
This agreement establishes the legal framework for our professional relationship and outlines the rights, responsibilities, and obligations of both parties. Please review these terms carefully, as they include important provisions regarding liability, dispute resolution, and the scope of our services.
Agreement Date: September 30, 2025
User Obligations and Legal Responsibilities
1. Compliance with Laws and Regulations
Healthcare Regulatory Compliance
- Maintain valid professional licenses and certifications required in Cyprus
- Comply with Cyprus Ministry of Health regulations and guidelines
- Adhere to GDPR and EU data protection requirements
- Follow medical practice standards and ethical guidelines
- Maintain professional liability insurance as required by law
Financial and Business Compliance
- Comply with Cyprus tax laws and reporting requirements
- Maintain accurate financial records and documentation
- Ensure proper business registration and licensing
- Follow employment law requirements for practice staff
2. Conduct Requirements and Professional Standards
Professional Conduct
- Maintain professional ethical standards in all interactions
- Provide accurate and truthful information in all communications
- Respect patient confidentiality and privacy rights
- Cooperate with quality assurance and compliance reviews
- Report any potential conflicts of interest or ethical concerns
Data and Information Management
- Provide complete and accurate patient and practice information
- Maintain secure handling of sensitive healthcare data
- Promptly notify of any data breaches or security incidents
- Ensure authorized access to shared systems and information
3. Service Agreement Obligations
Payment and Financial Obligations
- Pay agreed service fees according to established payment terms
- Provide advance notice of any changes affecting billing arrangements
- Maintain current payment information and billing contacts
- Cover additional costs for services outside the agreed scope
Cooperation and Communication
- Provide timely responses to requests for information or documentation
- Participate in required training and orientation sessions
- Maintain open communication regarding practice changes or concerns
- Cooperate with service transition and implementation procedures
4. Indemnification and Risk Management
You agree to indemnify and hold harmless MedAdmin, its employees, and representatives from any claims, damages, or expenses arising from:
- Your violation of these terms and conditions or applicable laws
- Inaccurate or misleading information provided to us or third parties
- Professional malpractice or negligence in your healthcare practice
- Unauthorized use of our services or breach of confidentiality agreements
- Third-party claims related to your use of our services
Liability and Warranties
5. Disclaimer of Warranties
Service Warranty Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted service, error-free operations, or specific outcomes. While we strive to provide high-quality professional services, we cannot warrant that our services will meet all your specific requirements or expectations.
Professional Service Limitations
Our administrative services do not constitute medical advice, clinical decision-making, or direct patient care. We provide administrative support and practice management assistance but are not responsible for clinical outcomes, patient treatment decisions, or medical malpractice issues.
Technology and System Disclaimers
We disclaim warranties regarding third-party systems, software, or technology platforms used in service delivery. System availability, performance, and compatibility may vary, and we are not responsible for issues arising from external technology providers.
6. Limitation of Liability
Maximum Liability Cap
Our total liability for any claims arising from our services shall not exceed the total amount paid by you for services during the twelve months preceding the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, or otherwise.
Excluded Damages
Under no circumstances shall we be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, loss of data, or loss of business opportunities, even if we have been advised of the possibility of such damages.
Professional Liability Exclusions
We are not liable for damages arising from clinical decisions, patient care outcomes, medical malpractice claims, or professional negligence by healthcare providers. Our liability is limited to administrative and management services as specifically outlined in our service agreements.
7. Force Majeure and Exceptional Circumstances
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or other public health emergencies
- Government actions, regulatory changes, or legal restrictions
- Technology failures, cyber attacks, or telecommunications disruptions
- Labor disputes, strikes, or supplier failures
- Acts of war, terrorism, or civil unrest
Legal Information and Dispute Resolution
8. Governing Law and Jurisdiction
Applicable Law
- • Governed by the laws of the Republic of Cyprus
- • EU regulations applicable where relevant
- • Cyprus healthcare and professional regulations
- • International treaties as applicable
Jurisdiction and Venue
- • Cyprus courts have exclusive jurisdiction
- • Nicosia District Court for local matters
- • Supreme Court of Cyprus for appeals
- • EU courts for applicable EU law matters
9. Dispute Resolution Procedures
Step 1: Direct Negotiation
Any disputes shall first be addressed through good faith negotiations between the parties. We encourage open communication to resolve concerns promptly and professionally.
- Written notice of dispute required within 30 days of occurrence
- 45-day negotiation period for resolution attempts
- Senior management involvement in resolution discussions
Step 2: Mediation
If direct negotiation fails, disputes may be submitted to binding mediation through a qualified Cyprus mediator or mediation service.
- Mutually agreed mediator selection process
- Mediation costs shared equally between parties
- Confidential mediation proceedings
Step 3: Legal Proceedings
If mediation is unsuccessful, disputes may be resolved through Cyprus court proceedings under applicable Cyprus law.
- Cyprus courts have exclusive jurisdiction
- English or Greek language proceedings
- Prevailing party entitled to reasonable attorney fees
10. Severability and Modification
Severability Clause
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them enforceable while preserving the original intent.
Terms Modification Policy
We may modify these terms with 30 days written notice to clients. Continued use of our services after the effective date constitutes acceptance of modified terms. Material changes require explicit client consent for ongoing service relationships.