MedAdmin
78 Athalassa Avenue
2025 Strovolos, Nicosia, Cyprus
Phone: +357 22 684 293
Email: info@domain.com
Terms of Service
These Terms of Service govern your use of MedAdmin's medical office management services and our website. By accessing our services or website, you agree to be bound by these terms and our commitment to providing professional healthcare administration support.
Our services are designed to support healthcare professionals and medical practices across Cyprus with comprehensive administrative solutions while maintaining the highest standards of professionalism and regulatory compliance.
Effective Date: September 25, 2025
Service Usage Terms
Acceptable Use Policy
Our services must be used in accordance with professional healthcare standards and applicable laws. You agree to:
- Use our services solely for legitimate healthcare administration purposes
- Provide accurate and complete information when engaging our services
- Comply with all applicable healthcare regulations and professional standards
- Maintain confidentiality of patient information and sensitive data
- Cooperate with our compliance and quality assurance procedures
- Notify us promptly of any concerns or potential compliance issues
Prohibited Uses
You may not use our services for any of the following activities:
- Any unlawful, fraudulent, or deceptive practices
- Violating patient privacy rights or healthcare confidentiality requirements
- Submitting false or misleading information to insurance providers or regulatory bodies
- Circumventing security measures or attempting unauthorized access to our systems
- Interfering with the proper functioning of our services or other clients' operations
- Using our services in a manner that could damage our reputation or credibility
Service Access Requirements
To access our services, you must meet the following requirements:
- Hold valid professional healthcare licenses or operate a legitimate medical practice
- Maintain current professional liability insurance as applicable
- Provide necessary documentation and credentials for service setup
- Agree to our data protection and confidentiality requirements
- Maintain updated contact information and communication preferences
Fair Usage Guidelines
Our services are provided under fair usage principles to ensure quality service for all clients:
- Service capacity allocated based on agreed service levels and practice size
- Reasonable use of support resources and communication channels
- Advance notice required for significant changes in service requirements
- Cooperation with scheduled maintenance and system updates
Account and Access Management
Account Creation Requirements
- • Valid professional credentials and licenses
- • Completed service agreement and documentation
- • Verification of practice information and authorization
- • Acceptance of our terms and privacy policies
Account Security Responsibilities
- • Maintaining confidentiality of access credentials
- • Promptly reporting suspected security breaches
- • Using secure communication methods for sensitive data
- • Regular review and update of account information
Account Suspension and Termination
- • Non-payment of agreed service fees
- • Violation of terms of service or usage policies
- • Compromise of professional standing or licensing
- • Failure to maintain required insurance or credentials
Multiple Account Policies
- • One account per practice or professional entity
- • Additional accounts require separate agreements
- • Cross-account data sharing subject to approval
- • Consolidated billing available for multiple practices
Service Availability and Limitations
Service Uptime and Maintenance
Service Availability
- • Target uptime: 99.5% during business hours
- • Scheduled maintenance windows announced in advance
- • Emergency maintenance with minimal notice when required
- • Support available during Cyprus business hours
Maintenance Procedures
- • Regular system updates and security patches
- • Data backup and recovery procedures
- • Performance optimization and monitoring
- • Compliance with healthcare data protection standards
Feature Availability
Core Services
- • Practice operations management
- • Medical billing and revenue cycle support
- • Compliance monitoring and reporting
- • Administrative consultation and support
Additional Features
- • Custom reporting and analytics
- • Training and education resources
- • Technology integration support
- • Regulatory updates and notifications
Geographic Restrictions
Primary Service Area: Cyprus and European Union member states
Regulatory Compliance: Services designed for Cyprus healthcare regulations and EU data protection laws
Language Support: English and Greek language support available
International Services: Limited international services available upon request and subject to additional terms
Service Modifications and Updates
We reserve the right to modify, update, or discontinue services with appropriate notice to ensure continued compliance with healthcare regulations and industry best practices.
- 30 days notice for significant service changes
- Immediate implementation for security or compliance updates
- Option to terminate services if changes are unacceptable
- Migration assistance for discontinued features
Intellectual Property Rights
Content Ownership
All content, materials, and intellectual property related to our services remain the property of MedAdmin unless otherwise specified:
- Proprietary methodologies, processes, and documentation
- Software, systems, and technological solutions
- Training materials, templates, and educational resources
- Reports, analytics, and business intelligence tools
Client-Generated Content Rights
Content and data provided by clients remains their property, subject to our processing rights:
- Patient data and medical records remain property of the healthcare provider
- Practice-specific information and customizations belong to the client
- Limited usage rights granted to MedAdmin for service delivery purposes
- Client responsible for ensuring they have rights to share provided content
License Grants
We grant limited, non-exclusive licenses for the use of our services:
- Right to use our services for agreed business purposes
- Access to relevant documentation and training materials
- Use of our branding materials for authorized purposes only
- No right to redistribute, modify, or reverse-engineer our systems
Copyright and Trademark Notices
Our services include proprietary content protected by intellectual property laws:
- MedAdmin trademarks and service marks are protected property
- Unauthorized use of our intellectual property is prohibited
- Third-party content used under appropriate licenses
- Respect for client intellectual property rights in all interactions